We’re Here to Help You

Choosing new windows, doors, or custom siding is a big investment in your home—and we’re here to make the process as smooth as possible. Below, you’ll find answers to some of the most common questions about our services, installation process, materials, and more. If you don’t see what you’re looking for, feel free to reach out!

  • We’re never late

  • 24/7 Emergency Callout

  • Satisfaction Guaranteed

General Questions

We have been in business for nearly 4 decades, since 1986.

We serve Sandusky, Ottawa, Lorain, and Erie Counties.

Yes. We assure you we are fully licensed and ensured to provide all of our clients with peace of mind and a strong commitment to guarantee our services.

Our products vary with manufacturer warranties. We will discuss this in detail during the consultation phase with you, based on your custom project.

Installation & Process

This varies per project. We will provide you with an expected timeline before we begin and keep you informed every step of the way.

We typically begin with a phone call and will schedule an in-home visit if needed.

Yes, this is something we will discuss with you during the consultation phase.

When we provide a quote, we will discuss a payment timeline with you.

Job Specific

We offer:

  • Double-Hung Windows
  • Casement Windows
  • Bay Windows
  • Bow Windows
  • Sliding Windows
  • Picture Windows
  • Specialty Shapes

We offer:

  • Entry Doors
  • Patio Doors
  • Storm Doors
  • French Doors
  • Sliding Glass Doors
  • Custom Entryways

We offer vinyl siding.

Products

Yes, we aim to make energy-efficiency a priority.

Yes, we can match or enhance existing styles based on the home or business owner’s preferences.

Yes, we can match or enhance existing colors based on the home or business owner’s preferences.

Olde Towne’s Process

Free In Home
Consultation

Custom Design
Planning

Professional
Installation

Quality
Assurance

Ongoing
Support

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